Last updated: January 15, 2026
1. Introduction
GreenHarvest Fertilizer Co., Ltd. ("we," "us," or "our") is a fertilizer manufacturer and exporter registered in Dezhou, Shandong Province, China. We are committed to protecting the privacy and personal data of our business partners, prospective buyers, and website visitors. This Privacy Policy explains what personal information we collect, how we use it, the legal basis for processing it, and the rights you have under the General Data Protection Regulation (GDPR) and other applicable data protection laws.
This policy applies to all personal data collected through our website (greenharvest-fertilizer.com), our inquiry and quotation forms, email correspondence, WhatsApp and telephone communications, and any offline interactions related to our fertilizer export business. By providing your information to us, you consent to the practices described in this policy.
2. Information We Collect
We collect personal and business information that you voluntarily provide when you contact us, request a quotation, place an order, or otherwise engage with our company. The categories of data we may collect include:
- Identity data: Full name, job title, and professional role within your organization.
- Company data: Company name, business type (importer, distributor, farm, contractor), company registration number, and country of operation.
- Contact data: Email address, phone number, WhatsApp number, and postal address.
- Country and region: Destination country, intended delivery port, and regional market information relevant to logistics and customs.
- Product interests: Fertilizer categories of interest (nitrogen, phosphate, potassium, compound, water-soluble, organic, foliar, slow-release, custom blended), required NPK specifications, packaging preferences, and estimated order quantity.
- Inquiry details: The content of your messages, quotations requested, technical specifications discussed, and any correspondence exchanged with our sales team.
- Website usage data: IP address, browser type, device information, pages visited, and referral source, collected automatically through cookies and analytics tools.
3. How We Use Your Information
We process your personal data for the following specific business purposes:
- To respond to your inquiries and provide information about our fertilizer products, specifications, and services.
- To prepare and send price quotations, including FOB, CIF, and CFR pricing based on your destination port and order volume.
- To fulfill and process fertilizer orders, including production scheduling, quality inspection arrangements, and shipment coordination.
- To coordinate with logistics partners, freight forwarders, and customs authorities for the delivery of your orders.
- To provide technical support, agronomy guidance, and after-sale service related to the fertilizer products you purchase.
- To send market updates, product announcements, and industry newsletters, but only where you have explicitly opted in to receive such communications.
- To maintain business records for accounting, tax, and regulatory compliance purposes as required by Chinese and international law.
- To improve our website, products, and services based on your feedback and browsing behavior.
4. Legal Basis for Processing
Under Article 6 of the GDPR, we rely on the following legal bases for processing your personal data:
- Consent (Article 6(1)(a)): You have given clear consent for us to process your data for specific purposes, such as receiving marketing communications or submitting an inquiry through our website.
- Contract performance (Article 6(1)(b)): Processing is necessary to take steps before entering into a supply contract with you and to perform the contract once established, including order processing, shipment, and after-sale support.
- Legal obligation (Article 6(1)(c)): We process certain data to comply with legal requirements, such as customs declarations, tax documentation, and export control regulations.
- Legitimate interests (Article 6(1)(f)): We process data for our legitimate business interests, such as fraud prevention, supply chain security, customer relationship management, and website improvement, provided these interests do not override your fundamental rights and freedoms.
5. Data Sharing and Recipients
We do not sell your personal data to any third party. We share your data only with trusted partners who help us deliver our products and services, and only to the extent necessary for that purpose:
- Logistics partners: Freight forwarders, shipping lines, and port agents who arrange sea freight, container loading, and delivery of your fertilizer shipments.
- Customs authorities: Chinese Customs and the customs authority of your destination country, for export and import declarations required by law.
- Payment processors: Banks and financial institutions that process Telegraphic Transfer (T/T) and Letter of Credit (L/C) payments.
- Inspection and certification bodies: SGS, CIQ, and other third-party testing organizations that verify product quality and issue certificates of analysis.
- IT service providers: Hosting providers, email service providers, and analytics platforms that support our business operations under appropriate data processing agreements.
All third-party recipients are bound by confidentiality obligations and are only provided with the minimum data necessary to perform their function.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Specifically:
- Inquiry and quotation data is retained for 24 months from the date of your last interaction with us, after which it is deleted or anonymized.
- Order, contract, and shipment records are retained for a minimum of 7 years to comply with tax, accounting, and customs record-keeping requirements under Chinese law.
- Marketing consent data is retained until you withdraw your consent, at which point your data is removed from our marketing lists within 30 days.
- Website analytics data is retained for 26 months, consistent with our analytics platform's default retention settings.
7. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), the United Kingdom, or any jurisdiction that recognizes the GDPR, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may request correction of any inaccurate or incomplete personal data.
- Right to erasure ("right to be forgotten"): You may request deletion of your personal data, subject to legal retention obligations.
- Right to restriction of processing: You may request that we limit the processing of your data in certain circumstances.
- Right to data portability: You may request a machine-readable copy of your personal data to transfer to another provider.
- Right to object: You may object to processing based on legitimate interests or for direct marketing.
- Right to withdraw consent: You may withdraw consent at any time for processing that was based on your consent.
To exercise any of these rights, please contact us at privacy@greenharvest-fertilizer.com. We will respond to your request within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
8. Cookies
We use cookies on our website to enhance your browsing experience and analyze traffic. Cookies are small text files stored on your device. The categories of cookies we use include essential cookies (required for site functionality), analytics cookies (to understand visitor behavior), and marketing cookies (to deliver relevant content). A detailed description of each cookie, its purpose, and retention period is available in our Cookie Policy. When you first visit our website, a cookie banner presents you with the option to accept or decline non-essential cookies.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our servers.
- Access controls that restrict personal data to authorized personnel who require it to perform their job functions.
- Regular security reviews and staff training on data protection best practices.
- Secure storage of physical records in access-controlled facilities.
- Incident response procedures to address any suspected data breach in accordance with GDPR notification timelines.
While we strive to use commercially acceptable means to protect your data, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security but commit to taking all reasonable steps to safeguard your information.
10. International Data Transfers
As a China-based exporter, your personal data is processed and stored on servers located in China. When you submit an inquiry or place an order from outside China, your data is transferred to our facilities in Shandong Province for the purpose of responding to your request and fulfilling your order. We take the following safeguards for international transfers:
- We process data only under the legal bases described in Section 4, including your consent or the necessity of performing a contract with you.
- We do not transfer your data to any country that does not provide an adequate level of data protection under applicable law, except where necessary for contract performance.
- Where we engage third-party processors located outside China, we ensure appropriate safeguards such as standard contractual clauses are in place.
11. Children's Privacy
Our website and services are intended exclusively for business-to-business (B2B) transactions involving agricultural importers, distributors, and commercial farm operators. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us at privacy@greenharvest-fertilizer.com and we will promptly delete such data.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide a more prominent notice. We encourage you to review this policy periodically to stay informed about how we protect your data.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:
For general sales inquiries, please contact sales@greenharvest-fertilizer.com or visit our Contact page.
